- 0488 845 952
- info@wfit.com.au
Have a question or need some support?
We might have the answer you’re looking for! If not, get in touch or use the chat widget on our website!
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FAQ- General Enquiries
At Warehouse Gym & Fitness, we have no admin fees, no sign-up fees and no contracts. We keep our prices low because we know that a spacious, safe and well-equipped environment for you to exercise in shouldn’t cost you an arm and a leg. Cancel anytime no questions asked
Step 1) Fill in any form on our website to be directed to all our membership options, including Casual and Club Visit Pack (scroll down)
Step 2) Fill in your payment details
Sep 3) Fill in a quick questionnaire
Step 4) Receive Bluetooth access right away, no matter what time of day or night. Please follow your email instructions.
Yes, at WGF, we welcome casual visits. Fill in any form on our website, and you’ll see our prices page. Scroll to the bottom for Casual visit options. Follow the sign-up instructions to receive Bluetooth access right away.
We pride ourselves on being the cleanest gym in Wollongong. For convenience, we offer change rooms with fully equipped bathrooms available 24/7. In addition, an enclosed Kids Zone and car park are open.
Whether you’re a seasoned gym goer or just starting, you may be self-sufficient and know what you’re doing, but if you think you could benefit, i.e. reach your goals easier/quicker with the help of an expert PT, then check out our Triple Pack offers. Perfect for anyone who wants to maximise their time in the gym. Available to all members via their member app.
At WGF, we believe motivation is everything. Our award-winning workouts, led by the best Personal Trainers in the business, offer a vast range of semi-private group workouts that makes fitness fun and inclusive. Coaches expertise range from CrossFit, HIIT, Powerlifting, Olympic Lifting, Boxing, and Strength & Conditioning to suit each individual. Our coaches run 4-8 week blocks of training where you can switch coaches once the block date ends.
Experience Personal Training at a fraction of the cost in a small motivating group of 2-4 people.
For more information, members can get in touch via their member app. If you are not yet a member, please use the chat widget below to get all your questions answered.
We’re staffed by appointment only, but joining is easy! If you’re interested in purchasing a membership, including our casual visit options, fill out any form on our website. You will be directed to our prices page. Once your purchase is complete, you’ll receive immediate Bluetooth access to the gym, available 24/7, day or night.
Absolutely! You can book a tour with one of our coaches, who will show you around and answer any questions.
WGF Members
Step 1) Log into your Member App
Step 2) Select My Account
Step 3) Select Update Billing Info
Step 1) Log into your Member App
Step 2) Select Menu
Step 3) Select Membership
Step 4) Select Add Hold
You must pause your membership for a minimum of 2 weeks. Your membership will automatically reactivate on the date you select or when you swipe back in even if thats the next day.
For example, you’ll still have access if you pause for six months but return after just one week. This system ensures you’re not paying for a service you’re not using. However, if you pause your membership today and then change your mind wanting access on the same day, you won’t be able to enter until the following day.
For example, you’ll still have access if you pause for six months but return after just one week. This system ensures you’re not paying for a service you’re not using. However, if you pause your membership today and then change your mind wanting access on the same day, you won’t be able to enter until the following day.
Step 1) Log into your GymMaster
Step 2) Select Menu
Step 3) Select Membership
Step 4) Select Cancel
Step 1) Log into your Member App
Step 2) Select My Account
Step 3) Select Edit Details
Step 1) Log into your Member App
Step 2) Select Menu
Step 3) Select Buy Products
Step 4) Select From The Categories
Step 1) Log into your Member App
Step 2) Select ‘Menu’
Step 3) Select ‘Notifications’
Step 4) Leave a msg and we will get back to you ASAP
Step 1) Log into your Member App
Step 2) Select My Account
Step 3) Select Outstanding Charges
We don’t tolerate tailgaters! Every time you don’t use the turnstile or double-swipe, the WGF team receives a message with a time and an image that the tailgating occurred. If you’ve made us aware beforehand, thank you.
For all Livefit meal inquiries, please contact Livefit directly.